LagunaVista Appliance Repair (we, us, or our) is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and sharing of information on our website.

Information We Collect

We collect personal information when you voluntarily provide it to us through our call request form, such as your name, phone number, and email address. Non-personal information, such as browsing data, may also be collected automatically via cookies and web beacons to enhance your site experience.

Use of Information

Your personal information is used to contact you about your service requests and necessary operational communications. Non-personal information helps us improve and customize your online experience.

Information Sharing

We may share your personal information with trusted partners as necessary for operational and service needs. These partners are obligated to protect your information and may use it solely for service provision.

Consent to Contact

By contacting us via phone or submitting our service request form, you consent to receive communications from us and our partners through phone, email, or text for purposes related to your service inquiry.

Cookies and Web Beacons

We use cookies and web beacons to collect non-personal information and understand user behavior on our website. This technology helps us improve the functionality and user experience of our site. You may adjust your browser settings to manage or block these technologies, but doing so may affect site functionality.

Limitation of Liability

By using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the site or our services. In any such negotiation, the maximum compensation available for any claims is limited to $100.

Legal Fees

Should a dispute arise, you agree to bear your own legal fees and expenses. We encourage resolving disputes through direct communication.

Data Security

We implement reasonable security measures to protect your information from unauthorized access. However, no method of transmission over the Internet is entirely secure; thus, we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the site after any changes indicates your acceptance of the revised policy.

Opt-Out

If you wish to opt out of receiving communications from us, or if you have any questions regarding this Privacy Policy, please contact us at (949) 919-7098.